User Research

Topics centred around user research.

User Research to Improve Information Structures

User research allows us to improve our information structures in ways that are helpful to the people using the structure. When we work with clients who are new to user research, they need to know what the process of user research is like and what to expect as an outcome.

User Research to Improve Information Structures2023-09-07T10:36:09-07:00

How to Plan for Usability Testing for Your Website

When I take clients through the process of usability testing, they have some typical questions at the beginning of the process. How does usability testing work? How do we make sure everything is set up properly? How do we recruit users? Here’s an overview of what to expect as you go through the process of preparing for usability testing.

How to Plan for Usability Testing for Your Website2018-09-19T19:49:55-07:00

About Key Pointe Consulting

Key Pointe consults on projects to identify business processes, stakeholder and user needs so companies can move toward better information management solutions. With our methodical approach, we understand each client’s unique challenges and users. We connect business goals to the right information structure to support those goals.

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