Gain clarity across your organization

We focus on restructuring large, technical websites and systems through business process modeling, domain modeling, content strategy & content structure.

Throughout our work, we engage users and stakeholders.

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Discovery

Engage your users and your stakeholders, know your *actual* business processes, your domain model, and your personas.

Content strategy

Decide how your stakeholder needs, user needs, domain model, and processes affect your content. Outline it in a strategy and plan the steps to make it happen.

Information architecture, metadata, and taxonomy

Create the structures necessary to realize your vision, support your users and authors, and any AI efforts.

Whether you need help now or later, please consider signing up for our newsletter.

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Let’s Connect

Reach out to Theresa at tputkey@keypointe.com to discuss your project or ask a question.

“I can’t recommend Theresa enough. She and her team were professional, strategic, user-centered and easy to work with. They produced incredibly high quality work and created a strong foundation for the team that we’re still leveraging to great success today. Definitely work with these fine humans if you can.”

Karl Hardin

Director of Digital Delivery, Government of B.C.