We transform ad hoc sites into deliberate, research-based structures with appropriate workflow and governance. We focus on evidence-based decision-making and user-centered solutions.
While every project has different goals and there’s no cookie cutter process, our IA approach takes through this process to create a shared vision, IA strategy, and effective deliverables.

Discovery
Our research uncovers issues and sets the stage for making recommendations.

Strategy
We share out findings and develop recommendations and strategy.

Design
We re-imagine structure based on user and business needs.

Testing
We use techniques like task testing and one-on-one testing to improve solutions.

Migration
Where we take your current content and help map it to a new site map.
Training
We offer information architecture and taxonomy training to clients who want to improve in-house skills or learn the basics before tackling a project. To learn more about how we can support you with our training offerings, please contact us.
Our Case Studies
Understanding Information Architecture
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Website Navigation by Audience: 3 Reasons Not to Use It >
Improving Content Findability with Better Website IA >
Diagnosing and Solving Content Problems >
IA Review to Improve Findability >
