We transform ad hoc sites into deliberate, research-based structures with appropriate workflow and governance. We focus on evidence-based decision-making and user-centered solutions.

While every project has different goals and there’s no cookie cutter process, our IA approach takes through this process to create a shared vision, IA strategy, and effective deliverables.

Discovery

Our research uncovers issues and sets the stage for making recommendations.

Strategy

We share out findings and develop recommendations and strategy.

Design

We re-imagine structure based on user and business needs.

Testing

We use techniques like task testing and one-on-one testing to improve solutions.

Migration

Where we take your current content and help map it to a new site map.

Training

We offer information architecture and taxonomy training to clients who want to improve in-house skills or learn the basics before tackling a project. To learn more about how we can support you with our training offerings, please contact us.

Our Case Studies

IA for Government

We helped this organization through interviews, analysis, strategy, journey mapping, and information architecture work.

IA for Rocky View County

We took Rocky View County through a user-centred design process, then created a new information architecture and content strategy.

IA for Technical Standards

This non-profit needed to consolidate existing taxonomies and create an up-to-date taxonomy and IA for use on their new website and across their publications.