UX researcher focused on information architecture, metadata, and taxonomy.
Implement and improve content management systems for user-friendly digital experiences.
Rooted in research and discovery
User research tells us what people expect from structure, content, or websites.
Stakeholder engagement generates business needs, uncovers business processes, and supports change management.
This discovery is the foundation of all successful content structure projects.
Purpose built structures
Personas and user journeys tell you whom you’re designing for.
Content strategy identifies what problem you will solve and how you move forward.
Information architecture tells you how to structure your content so it meets user and stakeholder needs.
Metadata, taxonomy, content modelling, page flows and wireframes show you how to get there.
“Theresa brought her deep expertise in UX research, information architecture, taxonomy, and content strategy to some of the hardest and biggest problems we were working on.”
— Gary Carlson
Let’s have a chat.
Ask a question, get some answers.
