This checklist will help you assess your user research, content structure, content writing as well as ensure you have the proper content governance, genAI legal and regulatory compliance, and accessibility and inclusion standards.

Innovation doesn’t just come in the form of generative AI. Organizations have been innovating with content well before AI came along. How do we ensure that content supports the organizational goals?

Frequently, clients say they want to be innovative on their website or intranet (or another information product) and have a culture of innovation in their organization. What does it mean to innovate with content? What needs to be in place to be innovative?

Having seen inside the world of information management in many different organizations in the last 20+ years, you’ll be surprised at what is actually innovative. You’ll be surprised at what companies are not doing to support their content ecosystem.