Content strategy services
At Key Pointe Consulting, I help organizations improve their digital ecosystems through strategic content work, stakeholder facilitation, and conflict engagement. My services are designed to support complex projects where clarity, collaboration, and usability are essential.
Content Strategy & Information Architecture
I guide organizations through the process of understanding their users, auditing their content, and designing structures that work. From user research to taxonomy development, I help teams build content that’s usable, scalable, and aligned with business goals.
User research & personas
Content audits & analysis
Content strategy & roadmap
Information architecture & domain modeling
Content migration planning
Facilitation for Digital Projects
Complex projects require structured conversations. I facilitate stakeholder engagement to ensure alignment, clarity, and effective decision-making throughout the project lifecycle.
Stakeholder interviews & workshops
Governance & change management facilitation
Decision-making support
Collaborative planning sessions
Conflict Engagement & Mediation
When internal challenges threaten progress, I provide a safe, structured environment for teams to address disagreements and move forward. My approach is grounded in coaching, mediation, and conflict resolution best practices.
Conflict coaching
Mediation for individuals and teams
Conflict resolution workshops
Post-conflict check-ins & support